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Banner Student

Banner Student is the student information systems database for UNH, UNHM and GSC. 

FAQ's: Banner Student


What is a Banner Student account?

Banner Student is the student information systems database for UNH, UNHM and GSC.

Who can get a Banner Student account?

Access to student information at the University of New Hampshire and Granite State College is limited to appropriate officials as designated by the chief executive officer of each institution of the University System. The criteria for determining such official individuals shall be their need to have access to information related to personal and academic advising or counseling; academic standing and course registrations; health and welfare of the student and/or other person; financial need and/or awards; and matters related to the student's status within the institution (e.g. class standing, residency, etc.).

How can I apply for an account?

Please refer to the 'Banner Student Application Form and Useful Links' section above. 

How do I change my password?

  1. Go to the following link to log into the Enterprise VPN.
  2. Click on the 'Enterprise VPN ' link in the tan bar [click here to view a screen capture].
  3. Enter your AD username and password and click Sign In.  If this is your first time connecting to the ECG VPN, please refer to the following instructions: http://www.usnhgateway.org/ecgvpn/ecgvpn.html
  4. The Juniper Network Connect Client launch and you will see a small lock icon Taskbar lock iconminimized down by your PC clock.
  5. You should then be automatically redirected to the USNH Gateway page.
  6. Under the Production Systems Menu choose UNH/GSC Student Banner » UNH Production - PROD or GSC Production - SLLP.
  7. Log in with your Banner Student username and password.
  8. In the Go To… text box type: GUAPSWD
  9. Hit Enter.
  10. Type in your current password, then your new password twice.
  11. Hit the Save icon. (you will be logged out, then logged back in) 

What if I forget my password?

Contact the UNH IT Service Desk at 862-4242.

What are the system requirements for using Banner?

Currently Banner Student only supports computers running Microsoft Windows XP with the following programs:

Banner Student is not currently supported to run on Windows Vista, OS X, or with Mozilla Firefox.  You may experience limited functionality while using these unsupported operating systems and browsers.

How do I access my account?

You will need to connect to the Enterprise VPN before accessing Banner Student. Once connected, you should be automatically direct to the Enterprise Systems Gateway. Then simply click on Production Systems » UNH/GSC Student Banner » UNH Production - PROD or GSC Production - SLLP  to connect. 

Where can I get training?

The IT Training Center offers free Banner classes for Banner account holders. You can view class details and training schedules at http://it.unh.edu/trainingcenter.  

How do I get a Banner Student account deleted?

The Human Resources employee termination process is directly related to disabling of computer accounts.  On an employee's termination date his or her Banner Student account will be automatically disabled.  If you want an account disabled prior to an employee leaving the University, please call the UNH IT Service Desk at 862-4242. More information on the deactivation of computer accounts

Where can I find more information or answers?

If you have any Banner SIS technical questions, you can complete a Banner Student Support Form.